OPERATIONS MANAGER POSITION
Posted Monday, January 15, 2018
The Operations Manager will fill a 40-hour per week position and will be responsible for contracts, operations, logistics, and registration at the Whidbey Institute, a 501(c)(3) educational non-profit with a 108-acre campus. The right person for this job has strong computer skills, people skills, financial acuity, and a talent for organization. Experience with registration software is a plus. Creativity, initiative, and attention to detail will help you manage relationships, document activity, set priorities, and evolve practices in this vital role.
We seek a team member who will help us serve our mission to cultivate place, nurture community, and co-create experiences which grow our human capacity for compassionate, courageous action.
- This is a full time, permanent, salaried, exempt position.
- Position will begin with a 20-per week training period segueing into full-time, permanent employment once requisite skills are established.
- The salary for this position is $42,000 per year, in alignment with other roles in our organization at this level of responsibility.
- This position requires office presence during business hours at least three days per week. Outside those hours, some work from home is possible.
- Benefits include paid time off, paid holidays, and family leave.
- Contract Coordination (receiving and processing group inquiries, creating contracts, tracking updates, corresponding with group leaders and partner organizations)
- Calendar Coordination (keeping internal calendars up-to-date and tracking on- and off-site activities of the Whidbey Institute, its groups, its partner organizations, and its service providers)
- Registration (creating registration forms, monitoring registration processes, exporting reports, communicating with registrants and group leaders)
- Group Logistics (coordinating group payments, navigating group needs and program leader requests, communicating group needs to team members, and welcoming groups in partnership with other team members)
- Office Assistance (providing customer service in person and over the phone, taking mail to and from the Clinton post office, greeting guests and service providers)
- Technology Coordination (learning the basics of our technology systems, supporting team members in addressing tech challenges, liaising with IT professionals as needed to maintain and enhance our tech systems, identifying opportunities to improve IT systems)
- Facilities Coordination (obtaining bids and scheduling maintenance, assisting with discernment around ongoing and new projects, reviewing housekeeping schedule with housekeeping team, reviewing facilities projects schedule with facilities team)
- Other Coordination (coordinating emergency response program, maintaining first aid supplies, planning and scheduling preventative maintenance, managing utilities accounts and service, establishing large equipment replacement practices, reviewing and maintaining insurance policies, occasional hands-on minor maintenance of facilities or equipment.)
- Exemplary people skills and proven ability in customer service.
- Proven work experience in office management, operations, or similar role.
- IT skills (databases, Excel, Google products).
- Budgeting and financial experience or willingness to learn.
- Excellent verbal and written communications skills.
- Bachelor’s degree in administration, finance, IT, computer science, or equivalent experience.
- Familiarity with or willingness to learn about self-managed organizations, including the principles of wholeness and evolutionary purpose.
- Whidbey Institute is an affirmative action/equal opportunity employer.
- Applications received by February 16, 2018 will receive priority consideration.
- Qualified applicants are invited to send a letter of interest, resume, and contact information for three references to Marnie Jackson via email at email@example.com.
- Desired start date for this position is on or before April 2, 2018.